RF
Renaldo F
1 reviews | Active since Jan 2021
07 Jul 2022, 06:47
Sales/Commision driven cheats..
Upgraded a line 1 July 2022. Received confirmation sms of transaction. Then 7min later received another sms that the device is out of stock. How do you process a upgrade when you dont have stock? Dont you have a inventory list of each device?
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Replies (2)
Vodacom's replyOfficial
07 Jul 2022, 08:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Jul 2022, 08:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Jul 2022, 17:34Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflects, the upgrade has been cancelled. Regards Consumer Website Team
Best regards,
Vodacom's reply11 Jul 2022, 17:34
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflects, the upgrade has been cancelled. Regards Consumer Website Team
Best regards,