1 reviews | Active since Jul 2013
Sales with poor delivery and bad service
<p>I renewed my contract with the understanding that I get data bundle with it from the 1st of the month onwards, today is the 1st of Aug 2017 and I have the airtime but no data bundle. When I called Voda it is the usual pass the buck and no call back to resolve the problem.</p> <p>For a big company like Voda it is sad that they cannot get simple things working, notwithstanding the fact that the mobile app and website don't work like it should. </p> <p> </p> <p>Voda - please pull finger!!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Vodacom consultant; Renzo, called and resolved my issues, what a gentleman, he has restored my trust in Vodacom!
Vodacom consultant; Renzo, called and resolved my issues, what a gentleman, he has restored my trust in Vodacom!