GP
Gervaise P

1 reviews | Active since Mar 2009

06 Feb 2017, 13:40

Sales staff

<p>I received a call from a number + ********** 2779 with an agent attempting to sell me a different data package, now whilst I appreciate the intention on trying to get me a better deal, the deameanor of this agent was abhorrent . Please note this is not a complaint on your general service, this specific call centre agent has no understanding on jhow to address people and I would appreciate it if the matter was looked into.</p>

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Replies (1)
Vodacom
Vodacom's reply06 Feb 2017, 14:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,