Sales Retention Bullies

I called Vodacom Cancellations Department today (08 Jan 2024 @ 11h57) with the purpose of only cancelling my current line which is due for upgrade. i was instead accosted by rude, bullying, condescending consultants (Nhlanhla and some other dude whom I assume was her superior) who tried to bully me into taking up another data plan. I did explain that I am financially under strain, yet these two consultants pursued to try to get me to take up a new data contract. I did refuse the offers explicitly over 3 times and they were not taking No for an answer. The male gentlemen then proceeded to imply that i am insinuating things when I did not want him to complete his bullying speech. I got very upset and dropped the call on him. Your calls are recorded so you are welcome to refer back for reference. PLEASE COULD A CONSULTANT WHO IS WILLING TO OBEY MY REQUEST FOR CONTRACT CANCELLATION, CONTACT ME TO FINALISE MY REQUEST.