Sales Representative

Item: Vodacom
Rating: 1
Author: Charlotta S

VODACOM SALES REP *******LY SOLD A NEW CONTRACT TO ME. ***** AND MISREPRESENTATION WAS REPORTED. VODACOM DID NOT RESOLVE MY QUERY. We do not have the reference number as this was escalated to Quality Team and no SR was logged.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

28 Mar 2018, 10:14

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply28 Mar 2018, 10:14

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Sales Representative

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