DB
Denise B
1 reviews | Active since Oct 2021
28 Oct 2021, 19:53
Sales People Who Lie and Non-Existent Support
Call centre agent contacted me to renew / upgrade my contracts. During this recorded telephonic contract I was mislead with incorrect pricing. I have contacted customer care but to date there is no resolution. Not only is this pathetic service but completely ******* and I will be taking this further
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Vodacom's replyOfficial
28 Oct 2021, 22:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2021, 22:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team