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Alois M

1 reviews | Active since Mar 2019

13 Mar 2019, 15:01

sales horrible

i bought a phone with vodacom an iphone and iwatch right now i almost paying for the second month and the iwatch hasn't been delivered all saying its in back order how that helping me and they charging me for the watch that i dont have

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Replies (3)
Vodacom
Vodacom's reply13 Mar 2019, 16:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply13 Mar 2019, 18:39
Official
Dear Customer

Our records indicate that your account is managed by our Business department. It would be best to send an email to *** 

Regards,

Vodacom Consumer Website Team

Best regards,

AM
Alois M's update14 Mar 2019, 11:03
Reviewer Update
i bought a personal iphone not under business i ordered an iwatch that i havent received but you debiting my account for it i dont understand why i should email your business people