CW
Christi W

1 reviews | Active since May 2012

22 Oct 2019, 11:19

Sales harrassment

I am constantly harassed with calls for extra data packages, additional contracts or upgrades. It doesn't even help blocking these numbers as they just call from another one the next time. Each time I express that I am not interested yet the calls keep on. I have requested that no calls are made to my number as I will contact Vodacom should I want additional services, packages or data however they ignore this request and keep on phoning.

0
Replies (1)
Vodacom
Vodacom's reply22 Oct 2019, 15:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team