Sales division sold a lie

You know when I finally got to speak to someone and this person sounded that they promise to do what they said they would do I had some faith - Nathan from the client contact centre in Cape Town you are just a much as a disappointment as the rest of call centre sales division.

When someone promises to make a call back and specifically says I will call you on Tuesday to resolve then you would expect them to call - but no worries I have referred my complaint to ICASA hopefully I will receive my response from Vodacom.