KO
Kimal O

1 reviews | Active since Jan 2024

22 Jan 2025, 10:12

Sales Call Harrasment

Last year in November I complained about the telemarketing team harassing me. I was contacted by a supervisor to ensure that my number would be removed from thier call list. The calls did stop, which was great. However the calls have started again now, using this number +***.

When I asked to speak to the supervisor, the telemarker abruptly cut the call.

It is completely inappropriate and possibly a violation of my privacy for Vodacom to continuously add me to these call lists. I am already a customer, I shouldn't have to deal with rude call agents. I'm moving to another network!

0
Replies (1)
Vodacom
Vodacom's reply22 Jan 2025, 10:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team