KO
Kimal O
1 reviews | Active since Jan 2024
22 Jan 2025, 10:12
Sales Call Harrasment
Last year in November I complained about the telemarketing team harassing me. I was contacted by a supervisor to ensure that my number would be removed from thier call list. The calls did stop, which was great. However the calls have started again now, using this number +***.
When I asked to speak to the supervisor, the telemarker abruptly cut the call.
It is completely inappropriate and possibly a violation of my privacy for Vodacom to continuously add me to these call lists. I am already a customer, I shouldn't have to deal with rude call agents. I'm moving to another network!
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Replies (1)Vodacom's replyOfficial
22 Jan 2025, 10:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jan 2025, 10:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
