Sales

Good day,

I'm very unhappy with the service Im receiving from vodacom repairs and ARC, I have contracts with Vodacom. In the month of July I booked in a Vodafone Tab N8 which it was not charging, we called vodacom insurance Finrite to follow up on a claim and the insurance declined the claim because on the engineers report, the technician decided to write S**** instead of BER, we send an email to the vodacom repairs Hatfield manager(Johan) he said he will escalate the Matter even now.

I'm paying my vodacom account well plus the insurance but now it's nearly 2months no communication nothing and the insurance is waiting for the status to be changed.

Vodafone Tab N8 EMIE number *** Job number *** This is the second job number Ref EC-1Z1H-282OF7

Sometimes I wonder if vodacom takes customers serious, I'm loyal to vodacom but the treatment I'm receiving is very very very bad.

My contact number ***