NF
Noor-Jehan Fakir
1 reviews | Active since May 2017
10 May 2021, 12:09
Sales Associates Blatant Lies
I placed an order with vodacom for fibre. I was **** to by two sales associates who said my fibre would be installed within the same week as my router being delivered.
I was later informed it would only be installed three weeks after my router was delivered.
I cancelled the order and I was the blocked from making use of another ISP as they took forever to cancel my order.
It felt like poor service on top of poor service.
Helpful (0)
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Replies (1)Vodacom's replyOfficial
10 May 2021, 12:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 May 2021, 12:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
