********* sales approach - *****ing bietjie bietjie

********* behaviour by Vodacom sales consultants. Through them Vodacom *****s small amounts from you, if you don't monitor your account monthly. HOW? Be cautious when agreeing to upgrades proposed by Vodacom consultants who approach you telephonically. They added contract cover on two of my lines without even mentioning it. Also added a handset fee after confirming it is included in the monthly fee. Attempting to have these removed resulted in being sent from pillar to post from one call centre office to the next. Although calls are recorded, they can't give you a reference number for a call.