1 reviews | Active since Jul 2013
SALES AGENTS DONT KNOW WHEN GOODS WILL BE DELIVER
I was contacted by Vodacom Direct on Tuesday 30 June 2015 by Mitchell for an offer of a Vodafone Tablet and 2 Gigs of data for R129. I ordered 2 of these contracts and he told me the goods will be delivered within 3-5 working days. I told him that I would not be at work the Wednesday 1 July 2015 and Thursday 2 July 2015 and asked him whether he was sure they wouldn't deliver as I can give him my home address instead. He assured me that they would not deliver on those days. I called them today to track my order and they tell me that RAM tried to deliver on Thursday 2 July after the sales guy told me they wouldn't. Now they say I have to wait 3 days to resubmit my order and this is clearly not my fault. My kids are waiting for these gifts as it's their birthdays and now I need to wait 3 days to reorder and 3 more days to deliver. This is nonsense as I feel it's not my fault and my goods should be delivered tomorrow!!
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
