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NomZamo N

1 reviews | Active since Oct 2018

26 Jun 2020, 10:25

Sales Agent **** t me

i am highly disappointed with Vodacom. getting a call and the consultant lies to me about the deal they are giving me. i asked specifically that if i take the new deal i wont pay for 2 lines and he agreed. now i am trying to cancel my current line and i am told that my contract has to end first. why do sales agents lie????????? who is suppose to have 2 lines with Vodacom and for what reason???????????

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Replies (1)
Vodacom
Vodacom's reply26 Jun 2020, 10:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team