Saleem to Vodacom......do you copy?....over.

As per my private message previously: Following my last query, just to place on record - the assistant manager at the vodacom branch (Lenasia, Signet Terrace) insisted i was notified that there is no stock when, few days earlier, the manager said the items were dispatched to deliver and my running up and down to the store was not even considered - all that aside, last Tuesday/Wednesday it was then stated there will be a 2 day (that would have been last Friday, excluding Sat & Sun.) turn around time as the stock was dispatched to the store. I was promised a call on Friday should the arrangement changes. It is Thursday.......no communication......no goods....... and..... no more patience left. For the record, I am currently being offered 2x the same deal, for the same price with another service provider (HP 14 on February 2018 edition of Let's Talk magazine). It is my loyalty and satisfaction to vodacom that stops me from taking up the offer. This matter needs your urgent attention and immediate action, before i go public with this info. I am not the only customer experiencing this with the mentioned store. The matter is into its 4th week and i think i have been reasonable enough considering the time and circumstances around my upgrade. Here on, cutting me some kind of consolation would be considering in retaining my 3 contracts.