AM
ALPHY M

1 reviews | Active since Oct 2009

18 Jul 2016, 08:03

Sale of Poor Phone Batteries

<p>Vodacom Vodaworld sold me a new battery for my Samsung S4. The battery hasnt lasted a year and its already "swollen".. Vodacom absolve itself of responsibility after 3months of sale. They know that they are selling poor batteries and they can rip their customers off with that clause. [Battery Brand: Muvit].</p> <p>I went to Vodacom because i expected a better service and quality. </p>

0
Replies (1)
Vodacom
Vodacom's reply18 Jul 2016, 08:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team