MK
Michael Krösche
1 reviews | Active since Aug 2024
26 Mar 2025, 19:33
Sale of mobile phone numbers
Generally the connection in my area of Douglasdale is acceptable. But I am totally disgusted with the company's attitude regarding selling one's mobile number. One ends up with DAILY unwanted incoming calls. This is totally unacceptable and the customer should be given a choice to really to prevent Vodacom and the likes to sell one's number. This practice shows total disrespect for the customer 's right to privacy. The procedure for complaining to Nersa and/or the Consumer Councill are hopelessly complicated. And the other service providers, particular Telkom are no better!! What can the client Do?? Social media campaigns expose the private details even more???
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Replies (1)0
Replies (1)Vodacom's replyOfficial
27 Mar 2025, 08:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Mar 2025, 08:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
