Salary not being paid

Item: Vodacom
Rating: 1
Author: nombulelo M

It is my second time writing to your company am not getting any help only a response that a consultant will contact me and my ticket number with a reference number has been closed,how is it being closed when my issues is not attended and there's am not getting any resolution to my problem.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

14 Apr 2020, 13:49

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Apr 2020, 13:49

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

nombulelo M's updateReviewer Update

14 Apr 2020, 14:04

I have been receiving your response in private that a consultant will call me but no one gets back to me.

nombulelo M's update14 Apr 2020, 14:04

Reviewer Update

I have been receiving your response in private that a consultant will call me but no one gets back to me.