Saga upon saga

<p>My phone was ripped from my hands last Monday at Vasco station. Vodacom's helpline did not pick up their phone for 30 minutes! This is all the time the ***** had to use my data and call minutes. Out of desparation, I called an outlet. They connected me to the helpline. The agent took another 30 minutes to block the sim and blacklist the phone. </p> <p>On Saturday the 6th, I went to Vodacom Tygervalley to do a sim swap. Simple thing, you would think. Not so. It is now Tuesday afternoon and my phone still does not work. And forget about phoning the helpline. No answer. Ever. </p> <p>This will be the last Vodacom contract I or any of my kids will ever have. If this is the level of service I get, I can just as well to go one of the cheaper networks. </p>