JF
Johan F

1 reviews | Active since Mar 2012

28 Aug 2015, 07:49

Safegauring personal information

I would like to know from Vodacom how Nudebt Management, the SABC TV Licence Department's debt collectors (a.k.a) ******** shylocks got hold of my minor daughter's cell phone number which is contracted through Vodacom to enable them to harass her for a debt that does not exist. <br> <br> How on earth can I trust Vodacom to protect my private data, if my child is not even safe from these ************ sharks! Are they going to appear at my residence next - yes that information is also in the hands of Vodacom. And just to confirm, my daughter's number is not connected to any other correspondence/contract of any nature, so they only possible source is Vodacom itself.<br> <br> Vadocom, I have a contract with you, which includes confidentiality conditions, before you sell personal data to supposed debt collectors, make sure what you are selling it for.<br> <br> Shockingly inadequate performance on your side!

0
Replies (1)
Vodacom
Vodacom's reply28 Aug 2015, 13:56
Official
Hello jgfourie,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM