1 reviews | Active since May 2016

20 May 2016, 17:42

Sadly more poor service

<p>So had a debit order for my contract on the 15th of each month. My salary date changed (and for the last 3months of phoning Vodacom,changing the date and doing a eft and paying a penalty ) the date has not been changed.... Big surprise!!! So went in to a store hoping for resolution ,changing the account and date.....still same problem.... What do i need to do .....go to vodacom headoffice,start doing their admin for them......... Yeez..... I'm thinking they are after the penalty charge.......now I am going to cancel my debit order and pay eft every month .....I will take control ....thus... Uncomplicating my life... So much for "easy "right....oih really Vodacom you gotta get your machine well oiled and working and to achieve that you need competent people capish....</p>

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Replies (1)
Vodacom
Vodacom's reply21 May 2016, 06:30
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards

Consumer Website Team