1 reviews | Active since Feb 2021
Sad vodacom support
I have had endless problems with the customer service to set up my mums internet connection.
The number 135 routes me to the ****ing stupid Tobi chat bot who is of 0 assistance and is extremely pointless and frustrating.
I have screen munched the entire conversation and its a pity it cannot be uploaded here but up until now the chat bot either says cannot understand my clear problem after asking me to explain and than sends me a security response 3 times before providing me with options to choose from,so i go ahead and select an option but more security responses and than says the chat has expired. This goes on twice and within a reasonable response time.
It is pathetic and hopeless and utterly stupid.If you want to up your support do it professionally and properly.
I will be taking the matter much further as I am still without any solution to my problem.
Best regards,
Best regards,
Regards Consumer Website Team
Best regards,
Regards Consumer Website Team
Best regards,
