sad sad sad

hi

I have agreed to a sim only contract of R149 for 10 gig night and day

Sales consultant I spoke to when I took the contract assured me that they won't debit pro-rata amount and payment will be taken 2 in March.

I emphised that please they should not debit my account and tried 3 times to contact her as she promised to send me paper work and confirmation of payment plan.

That was not the case I was debited after 24 hours which that debit returned unpaid with a charge.

I was also debited on the 20th Feb but she failed to tell me that it will happen

Is this a way that you attract business to Vodacom.

I'm ****ed coz this reflect bad on my credit profile.

Can I please have a letter that confirms that this was not an agreement.