SM
Stella M
1 reviews | Active since May 2019
06 Sept 2019, 13:47
Sad new customer
I'm very disappointed with vodacom , i app**** for a pocket router instead i got home router so i decided to take it back thinking they will change it then offer me pocket router, I called vodacom today they told me i have to wait 90 days to apply ... im so sad coz you guys offer great deals ... i cant wait that long
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 Sept 2019, 14:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Sept 2019, 14:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Sept 2019, 12:49Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply12 Sept 2019, 12:49
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
SM
Stella M's updateReviewer Update
13 Sept 2022, 07:46Still not been resolved now im on bad credit for something i never had or took ********
SM
Stella M's update13 Sept 2022, 07:46
Reviewer Update
Still not been resolved now im on bad credit for something i never had or took ********