1 reviews | Active since Jan 2022
Sad customer.
Hello Peter please help us, my name is Mthunzi Mazibuko, my cellphone number is ***, we have a problem with Vodacom, their network is giving us problems as a customers, I don't know if we should even cancel the contracts because it is like we are paying for garbage, we are wasting our money. We have been complaining for a long time but there is no difference, and they answered their calls after a long time. We have been asking Vodacom to prioritize us as its customers, we have been patient for a long time. You can't even use a laptop or TV because there is no network, it's difficult. This is very painful and not fair, we are paying for this home internet every month but we are not happy at all. We are loyal to them but they are failing us as customers. Children are using this network to study but now they are struggling. You can't even receive emails.
Angry and disappointed customer. 😡
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
