AD
Alynn D
1 reviews | Active since Nov 2013
04 Aug 2025, 13:18
Sad
Dont dare take vodacom contract they are the worst nightmare, when i lost my job called to callcenter to ask if i can cancel my contract and payup was told its impossible instead i will charged plus 75% of the balance its gonna be too much for me ,i asked if they can then change my plan to a lower one again was told they dont do that now am stuck with a bill i cant manage to pay with noone to assist
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
04 Aug 2025, 13:55 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Aug 2025, 13:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
