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Alynn D

1 reviews | Active since Nov 2013

04 Aug 2025, 13:18

Sad

Dont dare take vodacom contract they are the worst nightmare, when i lost my job called to callcenter to ask if i can cancel my contract and payup was told its impossible instead i will charged plus 75% of the balance its gonna be too much for me ,i asked if they can then change my plan to a lower one again was told they dont do that now am stuck with a bill i cant manage to pay with noone to assist

0
Replies (1)
Vodacom
Vodacom's reply04 Aug 2025, 13:55
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team