SA's Worst Network provider

I have been a customer with this provider for about 8-10 years already. From being **** to when I last upgraded to disgusting customer service, I still decided to upgrade with them. I have been trying to upgrade, but surprisingly, Vodacom no longer appreciates its clients. They have employed idiots. From a promused call back from a store to trying online to calling tge call center no one seems competent to assist. I am now trying to terminate my contract as instructed to by your store. MTN seems to be offering more value for money. Compariring packages, MTN offers 100mins and 500mb data, while at the same cost, Vodacom offers 75 mins and 200mb. Same device and similar priced contracts were compared. MTN also does not price increase mid contract hence after all of this time, I am planning to number port. Vodacom no longer cares and their packages are not competitive. Tgey takevthings for granted. Calling their call center and dealing with a teamleader named Smangele Nhlapo has confirmed that my decision is riht. ***********. Does not ID&V. Takes a call but faiks to identify herself until prompted.