1 reviews | Active since Mar 2017
SA's No.1 Service NON-Provider
<p>I have continously had to beg for feedback after being horribly ****** of my data and airtime. Upon efforts of calling to try get to the bottom of the issue, I spoke to a vodacom agent that seemed even more confused. The social media support page has dragged its feet to reply to my query time after time and are NOT forthcoming.</p> <p> </p> <p>It is highly disappointing to receive such service after over 12 years of loyalty to the network provider.</p> <p>I have considered even switching networks because of the high tarriffs but have stayed all this time and have been tolerant of their out-of-this-world rates. If i should pay higher tarriffs then let it at least be for quality service.</p> <p> </p> <p>extremely disappointed in the manner in which they've handled the situation, or lack thereof.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
