1 reviews | Active since Nov 2016
SA's best NO-work..
<p>Vodacom deducted a double instalment from my account, I reported it to their call centre, received reference: S3-GB22K-K82Y2 and was promised my query would be resolved within 24 hours. That was on Wednesday 2.11.2016 and I am still waiting for them to resolve my complaint.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Marius Labuschagne from Vodacom contacted me and assisted me in resolving the issue. I was pleasantly surprized by his level of service which is sorely lacking amongst his colleagues in the 082111 Vodacom contact centre.
Marius Labuschagne from Vodacom contacted me and assisted me in resolving the issue. I was pleasantly surprized by his level of service which is sorely lacking amongst his colleagues in the 082111 Vodacom contact centre.