SA Consumers Protection/ SAPS Case Number

Please note that I am getting a case number from SAPS against Vodacom as a company for deducting money for a canceled phone contract for which a RAM driver used after collecting it from me. In excess of R2000 has been taken from me for the phone I canceled and don't have. ***** investigation has been 3 months with no update from Vodacom. I am changing my prepaid from Vodacom this weekend. I am going to SA Consumer Protection act to lay a formal complaint. This is now the last straw. Please be advised of the above.