AS
Anelda S

1 reviews | Active since Mar 2018

27 Mar 2018, 14:55

S9 deal ******** - Vodacom

I have been struggling for 23 days to sort my upgrade and due to technical difficulties at Vodacom Online have still not been helped. I have spent more time and money than anyone should for a service that I pay for, yet you are kept in the dark.

If my problem is not attended to, I will have no choice but to migrate to a supplier that is willing to offer service to their client, and not just empty promises.

0
Replies (1)
Vodacom
Vodacom's reply28 Mar 2018, 06:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team