S3/80Q28/8CNW3 *****ULANT UPGRADE

ON THE 2ND OF APRIL I LODGED A COMPLAINT ON THIS SITE ABOUT A ********** UPGRADE THAT WAS DONE. I RECEIVED A RESPONSE ON THIS SITE FROM Moddy Kwaaiman WHO ASSURED ME THE MATTER WILL BE ATTENDED TO IN 5 TO 7 WORKING DAYS. IT WAS THE HOLIDAYS THAT INTERRUPTED SO I WAITED PATIENTLY FOR THEIR RESPONSE WHICH NEVER HAPPENED. <br> THIS MORNING TO MY SHOCK I SAW A DEDUCTION OF 11419 ON MY BANK ACCOUNT. FORTUNATELY THAT AMOUNT IS NOT IN MY ACCOUNT SO THE TRANSACTION FAILED. BUT BECAUSE OF THAT OTHER TRANSACTIONS FAILED AND THERE ARE BANK CHARGES INCURRED. I WAS PROMISED TO BE REFUNDED CHARGES WRONGFULLY INCURRED. THIS HAS GONE WAY TOO FAR. I NEED THIS MATTER TO BE SETTLED. THERE WAS A SEGMENT ON CARTE BLANCHE RECENTLY ABOUT *****. I AM AFRAID THAT I HAVE TOO BEEN COMPROMISED BY VODACOM. IF THEY CAN AWARD UPGRADES LIKE WHAT ELSE CAN THEY DO WITH MY INFORMATION I NEED THIS TO BE RECTIFIED AND REFUNDED FOR ALL THE CHARGES INCURRED SINCE THE UPGRADE WAS MADE AND ANY BANK CHARGES. AND I NEED VODACOM TO STOP DEBITING MY ACCOUNT AND TO CANCEL MY CONTRACT FOR GOOD. PLEASE URGENTLY GET BACK TO ME ON ***