S3/80Q28/8CNW3 *****ULANT UPGRADE

HI <br> ONCE AGAIN I NEED TO RESORT TO WRITTING A COMPLAINT ABOUT A COMPLAINT NOT RESOLVED. <br> <br> I ON THE 2 OF APRIL LODGED A COMPLAINT ON THIS SITE. WAS PROMISED TO BE CONTACTED AND HAVE THE MATTER RESOLVED BUT STILL TODAY I HAVE NOT BEEN CONTACTED TO BE ADVISED THAT THE MATTER HAS BEEN RESOLVED. MONEY HAS BEEN DEDUCTED FROM MY ACCOUNT, BANK CHARGES HAD BEEN CHARGED ON MY ACCOUNT FOR AN UPGRADE DONE WITHOUT MY KNOWLEDGE. <br> <br> I NEED SOMEONE TO GIVE ME FEEDBACK AND PAY ME ALL THE CHARGES TAKEN FROM MY ACCOUNT AND BANK CHARGES INCURRED AND I NEED TO BE ASSURED THAT THIS WILL NO LONGER CONTINUE. <br> <br>