sC
soraya C
1 reviews | Active since Sept 2012
15 Jun 2023, 13:36
****s working at vodacon
Zero is what ur company needs you have staff who lie through their teeth. We went to 2 diff stores and asked them about taking our telkom number and putting it on the existing vodacom contract we have abd were told to port the number to prepaid and then accounts will do it. We did then then today we phone accounts and are told we cannot put the number on existing contract we would have to take out a new contract! What *******.my husband is now sitting with no phone. Lerato from fourways is the one who told us that this can be done and other ladies from nicolway as well.
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Replies (1)Vodacom's replyOfficial
15 Jun 2023, 14:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jun 2023, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
