sC
soraya C
1 reviews | Active since Sept 2012
02 Jul 2023, 15:37
****s work at vodacom
Still waiting for the lady who called and took all details now re my husband's number which was supposed to be ported to vodacom and when we took the number off telkom and wanted to do the change we were told a new contract must be taken out
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Jul 2023, 23:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Jul 2023, 23:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Jul 2023, 23:03Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised the query has been sent to the Vodacom4U Store and based on the feedback received, the feedback provided is as follows:
The Current contract number cannot be changed to that number which was ported from Telkom.
The Customer will need to wait for the current contract to lapse, cancel it and open a new contract with the ported number.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised the query has been sent to the Vodacom4U Store and based on the feedback received, the feedback provided is as follows:
The Current contract number cannot be changed to that number which was ported from Telkom.
The Customer will need to wait for the current contract to lapse, cancel it and open a new contract with the ported number.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Jul 2023, 23:03
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised the query has been sent to the Vodacom4U Store and based on the feedback received, the feedback provided is as follows:
The Current contract number cannot be changed to that number which was ported from Telkom.
The Customer will need to wait for the current contract to lapse, cancel it and open a new contract with the ported number.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised the query has been sent to the Vodacom4U Store and based on the feedback received, the feedback provided is as follows:
The Current contract number cannot be changed to that number which was ported from Telkom.
The Customer will need to wait for the current contract to lapse, cancel it and open a new contract with the ported number.
Regards
Vodacom Consumer Website Team
Best regards,