****s & ****s of vodacom customer service

Biggest **** cellular company ever! Vodacom handed me to their lawyer and removed me from vodacom without noticing me. First of all I pay month end but they decided to cancel my contract on the first week of the month.

What I don't like about vodacom is their customer service people being ******, my contract amount my increased without my knowledge when I immediately saw an email confirming the increase ment I immediately called customer care to fix that increased amount and they confirmed that they fixed it. My surprise when my bill cokes they never did, I even went to the vodacom branch to get helped but they then referred me to the customer service people who didn't want to help me.

I unfortunately couldn't keep up with the monthly installment I owe 3 months and my phone was ****** within that 3months vodacom had canceled my contract and I wasn't either allowed to pay the full amount I now owe and claim a new phone, now I must pay for a phone I don't have and its installment was increased without my consent.

Vodacom is a big ****, I don't encourage people to a customer at vodacom at all.

Also I tried reaching out to the lawyers to handed my contract to but vodacom customer care refused to give me their contact details till to date and also refused me to pay the amount in errors and said the lawyers will reach out to me till to date they haven't and I don't have a phone so I don't know know how those people will call me.

I'm really an unhappy customer and this whole this is affecting my credit score..