1 reviews | Active since Jul 2018
****S PERMITTED BY VODACOM
I noticed recently that my combined account (my wife and I ) increased by about R 300 per month. After a lot of digging I found this is due to an additional 3 rd party "service" that was added to my wife's number. She never asked for this service and I now cancelled this on the app, BUT I question the intergrity of vodacom to permit such fragrant ***** to be committed against older loyal customers ! These "*****ulant " actions are normally hidden or miss stated is the text and intices unsuspecting customers to " click" on the button. The result is a R10 per day billed by VODACOM. I am surprised that at this day and age a huge business like Vodacom still allows this practice. This leaves the question..... How much are they making out of this outright dishonesty ? I expect Vodacom to firstly refund me ALL the amounts involved and in future to vet their posts and not allow these ****sters to place ads that can possibly trick unsuspecting loyal customers (+- 30 years) to be trapped in these ****s.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
