*****S MONEY FROM CUSTOMERS

Purchased a R49 1. 2GB data bundle on the 16th of April 2024. Vodacom deducted the money from my account however, I never received the data bundle. They[VODACOM] sent me an sms saying that the money would be reserved. They asked for my bank statement, proof of the sms, and security which were answered correctly. Yet, they refused to give me back my money.

Why ***** a measly R49? The unfortunate thing is that this isn't the first time they've ****** from me.