S L O W ......... Service

Item: Vodacom
Rating: 1
Author: Leon S

PATHETIC - Upgraded online... checked all phones - MOST OF THEM OUT OF STOCK..... picked one that said 2-5 days delivery .... wanted to upgrade before I went on leave...... So... upgraded on 1 Feb...... Only get a call on 3 Feb to confirm the upgrade.... Since then nothing.... when is this phone getting delivered..... while I am on leave and then RAM will advise I am not available .......

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Vodacom's replyOfficial

05 Feb 2022, 15:56

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply05 Feb 2022, 15:56

Official