TH
Tiyane H

1 reviews | Active since Sept 2026

09 Sept 2026, 11:28

S

Since,they ve cancelled human consultant and introduce Tobi,they have failed us,that thing it's programmed it doesn't help much especially on SIM swap

0
Replies (3)
Vodacom
Vodacom's reply09 Sept 2026, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

TH
Tiyane H's update09 Sept 2026, 12:38
Reviewer Update
Looking forward to hear from you
Vodacom
Vodacom's reply10 Sept 2026, 08:45
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team.

Best regards,