NL
Nicholas L
1 reviews | Active since Dec 2013
16 Jan 2025, 08:17
****S AND *******
****S! ****S! ****S! Have 4 mobile contracts and home WIFI. Call centre is a joke. After being **** to repeatedly by different call centre operators - getting references - then calling back with ref number only to be told not in the system. Can I speak to a supervisor - no. I honestly believe that their business model is to get the support to lie to you in the hope you give up. Well as soon as my contracts end I will end my association with the worst company I have ever encountered. For your sanity do not use these ****s and *******.
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Vodacom's replyOfficial
16 Jan 2025, 10:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Jan 2025, 10:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team