****s and *******

Soooo gatvol of Vodacom! In February i called to cancel a few of my contracts as they had come to the end of their subscription, the guy i spoke to said he will put my data line on a month to month basis and i can cancel it at any time... LIES. Today, 7th May 2024, when i called to cancel i was told my new subscription only ends in 2027, i distinctly remember telling the guy i do not want to renew any of my contracts. As i am client of Vodacom for almost 25+ years i find it very disturbing that they can lie and swindle their long standing clients like this. Next issue, I have been paying via EFT for almost 3 years as i changed my bank account, all of the sudden at the end of April a debit order was reinstated and because it went off the incorrect bank account i had to pay R100.88 because my account in now in arrears. I am sooo tired of being tied to an institution that promise one thing and do something else to suit their own pockets. They have consultants who do not listen to what we the clients say and are always only interested in keeping you in a contract that you dont want or need. I am FURIOUS and will not recommend anyone to do business with Vodacom in the future, they are a bunch of ******* and do not worry about their long standing clients!