KJ
Kayleen J
1 reviews | Active since May 2022
24 May 2024, 11:26
****S
NO CALL BACK AFTER REPLYING ON MY PREVIOUS REVIEW SAYING THEY WOULD CALL
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
24 May 2024, 12:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply24 May 2024, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
KJ
Kayleen J's updateReviewer Update
24 May 2024, 16:16You guys are really so ***********!!!! This does not make sense at all as you were supposed to cancel my contract as discussed telephonically. Now I am being billed for an old contract that I have requested to cancel and you guys are refusing to call me back!!!!!? Please ensure you call me asap
KJ
Kayleen J's update24 May 2024, 16:16
Reviewer Update
You guys are really so ***********!!!! This does not make sense at all as you were supposed to cancel my contract as discussed telephonically. Now I am being billed for an old contract that I have requested to cancel and you guys are refusing to call me back!!!!!? Please ensure you call me asap
Vodacom's replyOfficial
27 May 2024, 08:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 May 2024, 08:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team