TL
TT L
1 reviews | Active since Feb 2018
05 Oct 2024, 18:05
******s
I really want to give you guys less than one star. I don't know what math you guys do but its not mathing. My contract which I struggled to cancel because a person was forcing to upsell even when I said I'm not interested in having a contract at all. They were so vague about the required notice period that I called every month so I don't have problems. The lady who assisted me last told me that my contract is ending on the 3rd of September but ill still be debited the full amount end of October and wont get the benefits so really whats the point? Instead of charging me a 3 day pro rata they want to charge me the full a mouth meaning ill be paying a month extra for a device I have fully paid off. Bly weg!!!!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
06 Oct 2024, 19:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Oct 2024, 19:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
