WL
Wynand L
1 reviews | Active since Jul 2021
02 May 2025, 16:57
****s!!!!!!
Payment for bill was made on the 1st, but account flagged as in arrears. Payment was confirmed at 10:30 and status would have been updated in two hours time. After 2 trips and more than 6 (SIX) hours still not fixed. Every time you phone it is a new "consultant" with a brand new promise. I cant get new sim cards because my account is in arrears!!!
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Replies (1)
Vodacom's replyOfficial
03 May 2025, 10:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 May 2025, 10:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team