RM
Renier M

1 reviews | Active since Jul 2015

03 Jan 2024, 06:35

*****s...

After we agreed to cancel your useless product that does not work even tough it was advertise as working here... now you already collected your router last year and you still have the audacity to charge me for a product that's suppose to be canceled upon logging into my account it still not canceled are you so hard up for cash you *****ing now???

0
Replies (4)
Vodacom
Vodacom's reply03 Jan 2024, 07:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

RM
Renier M's update03 Jan 2024, 13:58
Reviewer Update
when is this magical phone call going to happen? why you want to phone me just cancel the damn thing you already have your stuff why you keeping on dragging this out now is beyond me
RM
Renier M's update04 Jan 2024, 12:57
Reviewer Update
any news regarding this , find it hard to believe it takes this long to sort stuff
RM
Renier M's update05 Jan 2024, 06:59
Reviewer Update
I was contacted when? And if the cancelation has been concluded why is it still on my account??? Still don't see what you are saying only thing im seeing is pathetic sugar coating and still no results