1 reviews | Active since Oct 2013
****S!
Some guy called me on Tuesday 4 November in connection with a upgrade on my rooter. He told me that as an outstanding client of Vodacom they have this awesome black friday special. I keep the rooter with my data. But they will send me a tablet for not much more per month on my current contract. Now this is where the problem lies.
He specifically told me this. The Tablet is a 128GB + 8GB. Today I received the tablet. But it is a 64GB + 8GB.
I called Vodacom today in connection with this. An outstanding, superb worker helped in my native language which was awesome for me. And I heard that these guys that calls you, does'nt work in the vodacom offices! They are contractors from other companies and get commissions on the products that they are selling. How can vodacom give my information out to these scoundrels that are ****s just to get the product of their hands?
Then Vodacom is giving out my personal information, while they claimed to act according to the poppy act!
I must give Nicolene Venter 10 out of 10. She explained the situation for me. And she was so patient with me.
My concern is Vodacom does'nt protect my privacy like they proclaim they are doing!
I believe other customers must felt the way I do. How can you do business with ****s?
I don't have the energy to arrange now that they must come and take the Tablet back I so much was looking forward to enjoy!
Customers! Beware of these ****s.
Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
