AL
Abueng L
1 reviews | Active since Mar 2023
29 Apr 2023, 11:39
Running away from a claim
Not happy with their service as they try to run away with the claim they have approved for a new phone
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Replies (2)
Vodacom's replyOfficial
29 Apr 2023, 16:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2023, 16:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AL
Abueng L's updateReviewer Update
02 May 2023, 11:32Vodacom insurance requested a case number from the SAP and case number was given to them and now there is no response from vodacom insurance, even their line is not going through when you call. I still get the feeling that they are just playing tricks over this matter.
AL
Abueng L's update02 May 2023, 11:32
Reviewer Update
Vodacom insurance requested a case number from the SAP and case number was given to them and now there is no response from vodacom insurance, even their line is not going through when you call. I still get the feeling that they are just playing tricks over this matter.