Running a mock

I was allegedly at the top of the preorder list for the s6. I was told to collect on Friday morning at 9, when I arrived I was told that I was misinformed and that I would only be assisted at 12 when the stock arrived for the launch, at 12, I was told 2, at 2, 3, it's been almost a week and I'm still waiting. When I called Farhaana to tell her, how their broken promise's we're delaying my vacation, and that I only needed her honesty she abruptly said she had other calls to take and unprofessionally cut the call. I was then badgered by them to open a new contract as they apparently give preference to new contracts over upgrades, in order to receive a phone, I was already promised, after they previously failed to coerce me to take a new contract to receive gifts, which should come standard. Vodacom Customer care says their claims are bogus. They are running a corporate company like a ****a shop and victomising uninformed clients in order to make sales. I have since received my phone as well as free gifts from an honest vodashop, on my upgrade, without strings attached. I am merely making people aware of these **********, completely disgusting and unprofessional.\ "